Fee Refund Policy

Australian Nationwide College fully complies with the ESOS Act 2000.

The application fee and accommodation placement fee are non-refundable

In the event of a student’s visa application being rejected and the official evidence being provided to ANC, ANC will refund your fee within 4 weeks subject to the following conditions:
● if the course has not commenced, all tuition fees paid will be refunded

● if the course has commenced, a refund will be made on a pro-rata basis
● In the event of a student withdrawing from a course, an application for a refund must be made in writing to the ANC.
● if the notice is received by ANC, at least 28 days before the course starts, a refund of 80% of tuition fees will be made.
● if the notice is received by ANC prior to, but less than 28 days before the course starts, a refund of 50% of tuition fees will be made.
● if the notice is received by ANC on or after the course starts, no refund will be made. If an exceptional circumstance exists, a refund will be given on a case by case basis.
● no refund will be granted to a student whose enrolment is terminated for failure to comply with ANC’s policies and procedures and DIAC’s visa requirements.
● Students enrolling in a “package” course which involves an English course followed by a vocational course are deemed to have two start dates and two enrolment fees. No refund will be granted on the second course after commencement of the first course in the event of cancellation or withdrawal.
● In the event of ANC defaulting, the total tuition fee will be refunded to students within 2 weeks.Alternatively, ANC may offer an alternative (replacement) course or part of a course.The student must advise in writing within fourteen days whether he or she accepts the alternative arrangement.

AustralianNationwideCollege’s dispute resolution processes do not circumscribe the student’s right to pursue other legal remedies.